Information

Shipping Policy

Please read the following Terms of Service carefully before placing an order on our website. By placing an order, you agree to be bound by these terms.

Free Delivery

On orders above ₹999

Standard Shipping

Reliable delivery partners

Fresh Guarantee

Farm to door freshness

Order Processing and Confirmation

Once an order is placed, it is processed immediately and cannot be modified.
Payment confirmation may take up to 48 hours as per bank processing timelines.
After successful payment confirmation, the order will be packed and shipped.
Once the order is shipped, an automated email containing the tracking details will be sent to your registered email address.

Returns and Replacements

Complaints related to replacement of damaged or broken products will be accepted only if reported within 48 hours of delivery.

Contact and Support

For any queries or support, customers may contact us via email at care@puttasfarm.com.

Communications

Puttas Farm may send emails, SMS, WhatsApp, or RCS communications related to product information, promotional activities, or special offers using your registered contact details. If you wish to stop receiving such communications, you may email us at care@puttasfarm.com with a request to unsubscribe.